I had an extremely frustrating experience with this HVAC shop. I initially contacted them for A/C service and was quoted between $800 and $1,200. However, after inspecting the system, the cost jumped to $2,000. Just two days after their first repair, my A/C failed again, leading to an additional charge of $315 to replace a broken capacitor (which can be done in 15 mins by myself and cost only $20)Although the dealer waived the cost later after this replacement, the system failed again within hours, prompting a third visit. During this visit, they discovered a leak in the evaporator coil and claimed to have fixed it. Unfortunately, shortly after that repair, the A/C failed yet again. This meant I had three separate repairs in one week, and the A/C still wasn’t working properly.While the dealer has recently offered to replace the leaking coil at no charge and acknowledged their shortcomings, my trust in them has been severely shaken. I also requested a refund for the unsatisfactory service, but they refused. The dealer also admitted the mistakes they made during the visits in the email, including failing to replace the capacitor, failing to realize the evaporation coil may be old etc. The lack of thoroughness during repairs is unacceptable. Given these experiences, I feel compelled to leave a negative review. I advise others to be cautious when considering this shop for HVAC services.

Paul and his team at DHA A/C are exceptional. They truly put the customer first, ensuring satisfaction and taking the time to explain every detail. It's rare to find such dedication, and it really stands out to me. Highly recommend!

First and foremost, if it wasn’t for Sheri and her boss Paul being so empathetic to my situation (no air for 5 days at the time) I would not have had the pleasure of working with DHA. Paul managed to squeeze me into his busy schedule the day I called…amazing! On site, he solved one problem only to have technician Jorge find another which required a part that had to be ordered. Once ordered, technician Anthony meticulously completed the repair. I am thoroughly satisfied with DHA’s quality of work, fair price and the exemplary, friendly customer service! Thank you Everyone!

I got next day service appointment from this business which is greatAnthony was knowledgeble , fast and reliable to replace capacitor for my AC unitLess two stars, since agreed diagnosis and quote charge of $150 was not adjusted in total bill after I agreed to get work done from DHA

I recently had service by DHA, and couldn't be happier with the experience. The technician arrived on time, was professional and explained everything in a way that was easy to understand. I appreciated the follow-up by email from Sheri with the full detail on what was performed and completed or if any work is still pending. I highly recommend DHA, for their expertise and excellent customer care.